Course Description

Synopsis:

This module presents the highlights of the ISCA Web-Bitez Learning Series on "Leading Business & Digital Transformation".

This module covers the following:

1) Transformation in the context of different industries and business models

2) Connecting the dots between Commercial, Operations, and Finance, delving into the following areas:

  • Delivering the service/product to the customer base
  • Fulfillment of the commercial contracts (operations)
  • Impact on the financials

3) The 3 Pillars for Successful Transformation (Business & Digital)

  • People: Identifying change leaders, stakeholders, and managing change
  • Processes: How can they be improved & sustained?
  • Technology: Enabler for effectiveness & efficiency
  • Transformation case studies

4) Nurturing a sustainable transformative culture

 

Intended For:

  • Audit Professionals / PAIP
  • Finance Professionals / PAIB
  • Public Sector Finance
  • C-suite & Directors
  • Business Owners

 

Competency Mapping: 

  • CPE Category "Others" = 1.5 CPE Hours
Instructor Image

Glen Tan

Glen has led Business Turnaround, Transformation & Change Management projects Internationally for 25 years, across multiple industries from: Consumer & Professional Services to Industrial & Manufacturing.He has held leadership appointments, working & living in the United States, Singapore, China & the Middle East. His strength is in connecting the dots from Commercial to Operations to Financials, and then designing end-to-end business processes, structures & compliance systems for organizations.Certified as a LEAN Six Sigma Master Black Belt, Glen combines Business Transformation with Change Management, while developing High Potential Leaders. This was evidenced while he was the Regional Transformation Leader for APMEA at Nielsen.During his stint as the Regional Chief Operating Officer of Nielsen, he was responsible for the Business Transformation & Turnaround of 14 countries in the Middle East & Africa.Other prior roles included the General Manager of a 1,600 strong manufacturing plant, the Quality & LEAN Six Sigma Director for 5 plants in China for Flex, a Corporate Auditor for General Electric (GE) & the Global Order Fulfilment for Dell’s plants & contract manufacturers in Asia Pacific Japan.
Instructor Image

Gerald Fok

1.5 CPE Hours

Lesson(s)

4

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